Returns
In the unlikely event you wish to return a pearl jewelry item to New Legend Pearls, please email sales@newlegendpearls.com or call (800) 747-7452 to receive a Return Authorization Number. One of our Customer Service representatives will explain the process in detail. Our Unconditional Guarantee applies if you return the cultured freshwater pearl product within 90 days of purchase, with a copy of the original invoice. New Legend Pearls will even pay for return postage. For more details, please call (800) 747-7452 or email sales@newlegendpearls.com.
Unconditional Guarantee
The premium quality cultured freshwater pearls by New Legend Pearls are the best available on the market. All pearls used in are AAA rated, meaning they are among the top 3 or 4 percent available in production in terms of top quality. We are so confident you will treasure these heirloom pearls that we offer a full, unconditional guarantee. If returned within 90 days of purchase, and following the instructions outlined above, New Legend Pearls will offer a replacement or a full refund, including any postage costs both inward and outbound.
Website Privacy Policy
By visiting this website (Site), you are accepting the practices described in the Privacy Policy available for review elsewhere on this Site, as well as the terms of use by New Legend Pearls. By applying for promotional offers, providing information to us, or otherwise using the Site in any way, you are further indicating your acceptance of the Privacy Policy and our terms of use. If you do not agree to this Privacy Policy or our terms of use, please do not use or visit this Site, and do not disclose any information to us. This Privacy Policy does not apply to other online or offline New Legend Pearls sites, products or services.
